Quality Assurance

Our comprehensive quality control system ensures accurate and reliable results through regular and systematic surveillance of all critical components of our activities; inclusive of training, instrumentation, logistics and management. Our laboratories comply and cooperate fully with the appropriate national and international quality control programmes for all tests offered. With compassionate awareness of the highly sensitive nature of patient care and confidentiality, we adhere to strict protocols governing patient’s personal and confidential information in our laboratories.

 

The implementation and continual improvement of the Quality Management System is coordinated by the Total Quality Management department (TQM) reporting directly to the CEO. Certified by the South African National Accreditation System (SANAS), our services comply with all relevant ISO specifications. All laboratories are ISO 15189:2012 accredited, or in the process of obtaining accreditation. Assessment by SANAS involves the implementation of quality standards, as well as assessment of competence of the laboratory and staff to perform designated duties and testing. Internal audits, performed by well trained and competent internal auditors ensures the upkeep of the quality management system in all laboratories.

 

The total quality management department is independent from work processes performed in the laboratories. The department is managed by the National Total quality manager, assisted by four regional quality managers. Each manager is responsible for assuring that the laboratory participates in the monitoring and evaluation of the quality and appropriateness of services rendered, within the context of the quality assurance program, and to implement and maintain the Quality management system. Internal auditors perform extensive system audits at laboratories at regular intervals. These internal audits consist of vertical audits, as well as witnessing of test performance. Proficiency coordinators ensure that all laboratories are registered on appropriate external quality assurance (EQA) programmes, and they coordinate Ampath inter-laboratory comparison programmes. The Health and Safety manual is controlled and coordinated by the Total Quality Management department, the function being to ensure a safe and healthy working environment for all Ampath employees.

Alerts

WORLD HEALTH ORGANIZATION: UPDATES ON THE NOVEL CORONAVIRUS

On this website you can find information and guidance from WHO regarding the current outbreak of novel coronavirus

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INCREASING CASES OF NOVEL CORONAVIRUS (2019-NCOV): UPDATE ON SOUTH AFRICA’S PREPAREDNESS

The National Institute for Communicable Diseases (NICD), a division of the National Health Laboratory Service,

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UPDATE ON NOVEL CORONAVIRUS OUTBREAK IN WUHAN CITY, HUBEI PROVINCE OF CHINA

On 31 December 2019, the World Health Organization (WHO) China country office reported a cluster

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Latest News

Patient Pamphlet - COVID-19: What you need to know

If you are paying up front for the test it will cost you R 990.00. If you belong to a medical scheme we will charge your scheme at standard scheme rates.

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Lab Update #17 - SARS-CoV-2/COVID-19 testing

On 11 March 2020, the World Health Organisation (WHO) declared the global outbreak of the novel SARS-CoV-2, the cause of the disease COVID-19, to be a pandemic. Ampath Laboratories is now providing PCR testing at the request of the National Institute for Communicable Diseases (NICD).

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AmpathChat #66 - The aetiology, diagnosis and management of the vaginal discharge syndrome

The vaginal discharge syndrome may be secondary to vulvovaginitis or cervicitis. Both of these conditions have infectious and non-infectious aetiologies.

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