Quality Assurance

Our comprehensive quality control system ensures accurate and reliable results through regular and systematic surveillance of all critical components of our activities; inclusive of training, instrumentation, logistics and management. Our laboratories comply and cooperate fully with the appropriate national and international quality control programmes for all tests offered. With compassionate awareness of the highly sensitive nature of patient care and confidentiality, we adhere to strict protocols governing patient’s personal and confidential information in our laboratories.

 

The implementation and continual improvement of the Quality Management System is coordinated by the Total Quality Management department (TQM) reporting directly to the CEO. Certified by the South African National Accreditation System (SANAS), our services comply with all relevant ISO specifications. All laboratories are ISO 15189:2012 accredited, or in the process of obtaining accreditation. Assessment by SANAS involves the implementation of quality standards, as well as assessment of competence of the laboratory and staff to perform designated duties and testing. Internal audits, performed by well trained and competent internal auditors ensures the upkeep of the quality management system in all laboratories.

 

The total quality management department is independent from work processes performed in the laboratories. The department is managed by the National Total quality manager, assisted by four regional quality managers. Each manager is responsible for assuring that the laboratory participates in the monitoring and evaluation of the quality and appropriateness of services rendered, within the context of the quality assurance program, and to implement and maintain the Quality management system. Internal auditors perform extensive system audits at laboratories at regular intervals. These internal audits consist of vertical audits, as well as witnessing of test performance. Proficiency coordinators ensure that all laboratories are registered on appropriate external quality assurance (EQA) programmes, and they coordinate Ampath inter-laboratory comparison programmes. The Health and Safety manual is controlled and coordinated by the Total Quality Management department, the function being to ensure a safe and healthy working environment for all Ampath employees.

Alerts

UPDATE ON THE INFLUENZA SEASON: JUNE 2019

As is expected during the influenza season, there has been a marked increase in cases of influenza in the community as well as people

Read More

Confirmed case of Ebola Virus Disease in Uganda and implications for South Africa

13 June, 2019 The Ugandan Ministry of Health (UMoH) and the World Health Organization (WHO) have confirmed a case

Read More

No Influenza outbreak in South Africa

The 2019 South African influenza season, which started towards the end of April, is ongoing. Transmission of influenza has reached

Read More

Latest News

AmpathChat #55 - Tissue typing: HLA typing and screening

Ampath Immunology is proud to announce the introduction of HLA tissue typing and antibody screening using Luminex PCR-based multiplex technology.

Read More

AmpathChat #54 - Helicobacter pylori: an update

Helicobacter pylori is a highly prevalent curved gram-negative bacterium. Seropositivity rates in South-Africa range between 60% and 100%. It causes more than 90% of duodenal ulcers and up to 80% of gastric ulcers. Atrophic gastritis due to H. pylori can lead to gastric cancer.

Read More

AmpathChat #53 - Molecular testing in colorectal carcinoma

Colorectal carcinomas arise from colorectal epithelium, which has undergone a series of molecular changes, referred to as the adenoma-carcinoma progression sequence.4 With increasing genetic mutations, progression from normal epithelium to adenomas with dysplasia occurs. Eventually, adenomas that show high-grade dysplasia give rise to invasive colorectal carcinomas.

Read More

Search