We link our external clients such as - Insurance Houses, Underwriting departments, financial advisers, doctors, travel nurses as well as the client taking out life cover - with our internal labs and staff.
We assist with all troubleshooting, queries and inquiries related to blood testing and short medical examinations. We deliver a crucial service that helps the Life Insurance industry to grant life cover to their clients. We also provide our clients with accurate market-related information and guidance, to ensure that our organisation complies with the protocols set by ASISA. We provide support to all levels of the organisation to maximise efficiencies, productivity and service levels. We also assist our clients to resolve non-compliances with the ASISA protocol, complaints or queries. Our goal is to continuously improve service delivery to our clients by focussing on providing excellent customer care.