Frequently Asked Questions

Frequently Asked Questions



Please bring the Ampath test request form that your doctor has completed as well as your medical aid card.

For certain tests such as insurance screening and paternity tests, photographic identification (such as drivers licence or SA identity card) will be required to confirm the identity of the patient at the time of collection.

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Generally speaking a patient can not order testing directly from an Ampath depot (collection centre). The laboratory performs tests requested by a medical practitioner after a clinical consultation. If you feel that a specific test or panel of tests may be needed, please discuss this with your doctor who can then request us to perform these tests if clinically indicated.

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For most laboratory analyses you do not need to fast. However, for specific tests such as cholesterol, lipids and fasting glucose you will need to fast overnight for approximately 8-12 hours. You may drink water during this time and take any prescription medication unless advised otherwise by your doctor. Your doctor will notify you if you need to fast for any of the required tests.

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Most routine laboratory tests do not need an appointment. Specific specialised tests may not be available at a particular Ampath depot (collection centre), such as a skin prick allergy test. In this case, an appointment should be scheduled. Your doctor will advise you if the test(s) requested are specialised and whether it\'s required of you to make an appointment.

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Your closest Ampath depot (collection centre) can be found by clicking the following link:

View all Lab Locations

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For further information and advice on how to manage the collection process for children we recommend that you read the information provided in the following useful website:

Coping with Discomfort & Anxiety

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It all depends on the test requested by your doctor. In general, most pathology test results are sent to your doctor within a few hours of collection. Certain analyses may take longer such as specialised pathology tests or microbiology tests where the laboratory needs to wait for microorganisms to grow. If you require more information regarding the turnaround time of a particular test, then please ask your doctor or the Ampath nursing staff at the depot.

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Yes, you can obtain a copy of most test results by registering either on our Ampath App or, on our website under Patient Results. Your results are typically made available on these platforms nine days after being completed in the laboratory. This allows your doctor sufficient time to evaluate your results and discuss them with you.

Certain test results requiring a doctor’s interpretation and consultation will not be made available on these platforms. We will, however, advise when this is applicable.

To register and receive your lab results please click on:

Register / Login

If you belong to a medical aid, your account will be sent to them for payment. Your medical aid may not always pay for a particular test or may require co-payment for specific tests. The balance of any unpaid account will be sent to you if the account is not paid in full by the medical aid. If you are an outpatient and your plan does not provide for pathology tests or if your savings account is depleted then you will need to pay for the tests yourself. Kindly ensure that you are familiar with your specific medical aid and plan’s pathology benefits.

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